Delivery
For orders from anywhere in Turkey, no shipping fee is charged for our standard delivery service. After your order is handed over to Yurtiçi Cargo, the delivery time for your package varies between 24 hours and 96 hours depending on the city and district you are in. International orders will be delivered within 2-10 business days.
Returns
In order for the product(s) purchased from our online store to be eligible for return, they must be unused and retain their resalable feature. The labels, logos, and other accessories of the returned products must not be damaged. You can apply for returns within 15 days.
If the product(s) you return are found to be damaged after inspection by our review team, your return request will not be accepted.
You need to create a return request for the product(s) you want to return through the "My Orders" section on our website.
The product(s) to be returned can be sent to the following address with cash on delivery using Yurtiçi Cargo "792432218" account number:
BoboIst Mağazacılık A.Ş.
Bomonti Merkez Mahallesi, Ahenk Sokak No:8
34381 Şişli / İstanbul / Turkey
When your return request is approved, the product price will be refunded to your credit card within the legal period of 10 business days if paid by credit card, or to the relevant account if paid by bank transfer.
Easy Return
After completing your member login, you can initiate the return process by selecting the product and reason for return from the "My Orders" or "Return Request" section.
